Your privacy matters to us. This Privacy Policy explains exactly what personal data nasa4 collects, why we collect it, how we use and protect it, and what rights you hold as a player on our platform. Please read it in full before creating an account.
nasa4 is Indonesia's premier online gaming destination, serving Indonesian players who prefer to engage with an internationally operated, English-language platform. We offer sports betting, live casino games, slots, Andar Bahar, Mahjong, and other gaming products — all denominated in Indonesian Rupiah (IDR / Rp) and supported by local payment channels including BCA, BRI, BNI, Mandiri, OVO, GoPay, DANA, ShopeePay, and LinkAja.
In the course of providing these services, nasa4 necessarily collects and processes certain personal data about the individuals who use our platform. We take our data stewardship obligations seriously. This Privacy Policy is designed to give you a clear, honest, and complete account of our data practices — what we collect, the purposes for which we use it, how long we keep it, who we share it with, and the rights you can exercise over your own data at any time.
nasa4 operates as the data controller for all personal data processed in connection with the platform. Our designated data protection contact can be reached at [email protected].
The following terms carry the meanings set out below throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, address, email address, telephone number, financial details, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, adaptation, retrieval, use, disclosure, and deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, nasa4. |
| "Data Processor" | A third party that processes Personal Data on behalf of nasa4 under a contractual arrangement (e.g., KYC verification providers, payment processors). |
| "User" / "You" | Any individual who accesses, browses, registers with, or uses the nasa4 platform in any capacity. |
| "Account" | A registered nasa4 player account through which the User accesses all Services. |
| "KYC" | Know Your Customer — the identity and age verification process required by nasa4 before permitting withdrawals or other sensitive account actions. |
| "Cookies" | Small text files placed on your device by the nasa4 platform to enable platform functionality, analytics, and a personalised experience. |
nasa4 collects the following categories of personal data, depending on how you interact with the platform:
When you create a nasa4 account, we collect the information you provide during the registration process, including:
As part of our Know Your Customer programme, we collect copies of identity documents you submit, which may include:
nasa4 collects personal data through the following channels:
nasa4 uses the personal data we collect for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Identity and age verification (21+ compliance) | KYC data, registration data |
| Processing deposits and withdrawals | Financial data, KYC data |
| Delivering gaming services and settling bets | Gaming activity data, financial data |
| Fraud detection, anti-money laundering, and platform security | All categories |
| Responsible gaming monitoring and interventions | Gaming activity data, communications data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Platform analytics and product improvement | Technical data, gaming activity data (anonymised or aggregated where possible) |
| Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) | Registration data, financial data |
| Sending promotional communications (bonus offers, seasonal promotions) — where you have opted in | Registration data, gaming activity data |
| Legal and regulatory compliance | All categories as required |
nasa4 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.
nasa4 processes personal data only where we have a valid legal basis to do so. The primary legal bases we rely upon are as follows:
nasa4 shares personal data only in the circumstances described below. We do not sell personal data to third parties under any circumstances.
We engage carefully selected third-party service providers who process personal data strictly on our behalf and under our written instruction. These include:
All Data Processors engaged by nasa4 are bound by data processing agreements that restrict their use of personal data to the specific services they are engaged to provide.
nasa4 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts of law where we are required to do so by a legal obligation, a valid court order, or a lawful request from a regulatory body with jurisdiction over our operations. In such cases, nasa4 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected User of the disclosure.
In the event that nasa4 undergoes a merger, acquisition, restructuring, or sale of all or a substantial part of its assets, personal data held by nasa4 may be transferred to the acquiring or successor entity as part of that transaction, subject to the acquiring entity agreeing to honour the commitments made in this Privacy Policy. Users will be notified of any such transfer and of any material change to the Privacy Policy that results from it.
nasa4 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account, plus 5 years after permanent account closure |
| KYC identity documents | Duration of the account, plus 5 years after permanent account closure (or longer if required by anti-money laundering regulations) |
| Financial transaction records | 7 years from the date of each transaction, in accordance with standard financial record-keeping requirements |
| Gaming activity logs | Duration of the account, plus 3 years after permanent account closure |
| Customer support communications | 3 years from the date of the last communication in a support thread |
| Technical and device data (server logs) | 90 days, unless retained for longer as part of a fraud or security investigation |
| Marketing consent records | Until consent is withdrawn, plus 2 years thereafter as evidence of the consent record |
When personal data is no longer required, nasa4 will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
As a User of the nasa4 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. We will acknowledge your request within 48 hours and respond substantively within 30 days.
The nasa4 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. Cookies are small text files stored on your device when you visit the platform. They do not contain executable code and cannot access other files on your device.
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies that have already been set. However, disabling strictly necessary cookies will prevent you from logging in to or using core features of the nasa4 platform.
For guidance on managing cookies in your specific browser, please refer to your browser's help documentation. nasa4 does not currently respond to "Do Not Track" (DNT) browser signals, as no industry standard for DNT compliance has been formally adopted.
nasa4 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
The nasa4 platform is strictly for adults aged 21 and over. nasa4 does not knowingly collect personal data from any individual under the age of 21. All Users are required to confirm that they meet the minimum age requirement at the point of registration, and this is subsequently verified through our KYC process.
If nasa4 discovers or is notified that personal data belonging to a person under 21 has been collected — whether through misrepresentation at registration or any other means — we will immediately and permanently close the associated account, delete all personal data relating to that individual (subject to any minimal legal retention obligations), forfeit any Bonus Funds credited to the account, and withhold any winnings generated during the period of underage use.
Parents and guardians who suspect that a minor in their care has created a nasa4 account are encouraged to contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.
The nasa4 platform may contain references to or integrations with third-party services — including game studios (such as Pragmatic Play, Evolution Gaming, and Spribe), payment providers, and analytics platforms. While nasa4 selects its partners carefully and requires them to meet data protection standards consistent with this Policy, nasa4 is not responsible for the privacy practices of third-party organisations.
When you interact directly with a third-party service — for example, when you launch a game that opens in a provider-hosted environment — you may be subject to that provider's own privacy policy and terms of service. nasa4 recommends that you review the privacy policies of any third parties with whom you interact in connection with your use of the nasa4 platform.
nasa4 is an internationally operated platform. As a consequence, personal data collected from Indonesian players may be transferred to, stored in, or processed in countries outside of Indonesia — including the jurisdictions where nasa4's servers, KYC providers, or game studio partners are located.
Where such transfers occur, nasa4 ensures that appropriate safeguards are in place to protect your personal data to a standard that is consistent with this Privacy Policy. These safeguards include:
By registering an account with nasa4 and accepting this Privacy Policy, you acknowledge and consent to your personal data being transferred internationally in accordance with the safeguards described above.
nasa4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes to the services we provide. When we make material changes to this Policy, we will:
Your continued use of the nasa4 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you should cease using the platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how nasa4 collects, uses, and protects your personal data. Archived versions of previous Privacy Policy documents are available on request by emailing [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which nasa4 handles your personal data, please contact our data protection team using the details below:
At nasa4, data protection is not an afterthought — it is a core design principle woven into every layer of our platform, from account registration to withdrawal processing.
Now that you understand how nasa4 protects your privacy, explore everything our platform has to offer — from live sportsbook action on BRI Liga 1 and the EPL, to premium slots, live casino, Andar Bahar, and Mahjong. Thousands of Indonesian players already trust nasa4 as their platform of choice.